Terms of service

Who provides the service

Ads Lighthouse is operated by the business identified below. References to we, us and Ads Lighthouse mean this operator.

• Legal name: [to be completed]
• Tax ID (NIF): [to be completed]
• Registered address: [to be completed]
• Contact email: [email protected]

The service and your agreement

Ads Lighthouse is business software for monitoring search advertisements and reviewing advertiser activity. These terms govern access to adslighthouse.com and the application.

You must be an adult with authority to act for the business whose account you use. A signed customer agreement or order takes precedence where it expressly changes these terms. Data processing terms apply when incorporated into that agreement. Mandatory rights that cannot lawfully be excluded remain unaffected.

A service for business customers

Ads Lighthouse is intended for business customers who use it for their trade, business or profession. It is not offered to consumers. When you create an account or subscribe, you confirm that you act for a business.

Because the service is offered to businesses, the 14-day right of withdrawal that EU law gives consumers for distance contracts does not apply. If mandatory law nevertheless treats you as a consumer, the rights that law gives you remain unaffected.

Accounts, projects and access

An account can contain several projects. Each project monitors one brand and its selected keywords, markets and devices. Keep account details accurate, protect credentials, and grant access only to people authorised to work with the relevant information.

You are responsible for activity you authorise and for promptly reporting suspected unauthorised access. Only connect a Google account or property that you have permission to use. Permission to access information does not transfer ownership of it.

What an observation means

Monitoring captures observations for particular queries, locations, devices and times. Results can differ from a person's own search and may be incomplete, delayed or unavailable. An empty result does not prove that an advertiser was absent at every time or in every market.

An advertiser appearing against a brand query may be a competitor, authorised retailer, affiliate or another business. Appearance alone does not establish infringement, a contractual breach or unlawful conduct. Classifications and alerts help organise a review; they are not legal conclusions.

Saved observations and exports are supporting material for your assessment. We do not promise that they meet a court's evidentiary requirements, establish chain of custody, or replace independent verification or professional advice. You remain responsible for decisions, complaints and enforcement actions based on the results.

Permitted use

Use the service for lawful business purposes and within the limits assigned to your account.

• Do not bypass access controls, usage limits or security measures, or interfere with other users or the service.
• Do not upload malicious code, unlawful material, special-category personal data or information you have no authority to disclose.
• Do not use monitoring to harass people, misrepresent an advertiser's conduct or publish allegations without appropriate review.
• Do not resell access, extract the service at scale or use another person's credentials without an applicable written agreement.

Plans, limits and payment

Where billing is in preview, selecting a plan changes service limits but does not charge a payment card or start automatic renewal. Paid access is offered only through an agreed order or Stripe-hosted Checkout. The selected plan and its monthly USD price, tax included, are shown before you confirm payment. A pricing page or return from Checkout alone is not proof of purchase; paid access starts after the subscription is confirmed.

Paid subscriptions are billed in advance each month and renew automatically for another monthly period unless you cancel before the renewal date. The account owner can cancel at any time in Settings > Billing. Cancellation takes effect at the end of the current paid billing period; you keep access until then, and the subscription will not renew after that date unless you resume it before it ends. Deleting a project does not itself cancel a subscription.

The account owner can switch plans in Settings > Billing. A plan change applies right away, and the difference for the rest of the current period is prorated: it is charged or credited on your next invoice. A move to a smaller plan must fit your current projects, keywords, locations, schedule frequency and usage.

Custom limits and additional services require a separate agreement. We will give advance notice of a change to an existing plan's renewal price as required by applicable law or your order. A price change does not affect a billing period you have already paid for.

Monitoring depends on available quota and third-party capacity. Checks may be delayed or stopped when limits are reached. Unless your order expressly provides otherwise, unused preview capacity has no cash value and does not create a service credit.

Free trial

New subscriptions can start with a 7-day free trial of the plan you select. These conditions apply:

• The trial starts after you confirm your email address and complete Stripe-hosted Checkout for the selected plan. Nothing is charged during the trial.
• When the trial ends, it converts automatically into a paid subscription to the selected plan at its listed monthly price, and the first payment is taken, unless you cancel before the end of the 7 days.
• We send the account owner a reminder email before the first charge.
• To avoid being charged, cancel in Settings > Billing before the trial ends. You can keep using the trial until its end date.
• One free trial per customer. An account, a payment customer or an email address that has already had a trial is not offered another one, including after the account is deleted and the address signs up again.
• During the trial, scheduled checks are limited to 7/30 of the plan's monthly allowance, rounded down. Realtime checks keep the plan's full monthly allowance. Other plan limits are the same as on the paid plan.

Cancellation, refunds and billing corrections

You can cancel at any time; cancellation takes effect at the end of the current period or trial, and you can resume before that date. Fees are not refunded for partial months: a paid billing period that has started is not refundable merely because you used only part of it, did not use available features or cancelled before renewal. This does not affect refunds required by law.

Contact us if you believe there has been a billing error or duplicate charge. We will correct confirmed errors and duplicate charges. If we discontinue the paid service or end your subscription without cause, we will refund the unused paid portion of the period. We will also provide any refund required by law or an express customer agreement. Approved refunds go to the original payment method where possible.

• Ask about a charge

Your data and intellectual property

You retain your rights in the information you supply. You give us the permission needed to host, process and display that information to provide the features you request, maintain security and assist with support. This permission does not transfer ownership to us.

The software, design and original website materials belong to Ads Lighthouse or their respective licensors. Third-party advertisements, logos, trademarks and source content remain subject to their owners' rights. Access to an observation does not grant a right to republish the underlying creative material.

Connected services and availability

Optional Google connections query Google Ads or Search Console on request. Google permissions, quotas, reporting rules and availability affect the response. We do not control changes to those services or guarantee that all underlying records are returned.

Features may change during preview. No uptime percentage, response-time commitment or recovery guarantee applies unless expressly agreed in writing. We may temporarily restrict access to address a security issue, unlawful use or a material breach, with notice when it is practicable and lawful.

Closing your account and handling your data

You can delete your account yourself in Settings, on the Profile page. Deletion removes your sign-in, the account you own with its projects, keywords, observations and alert rules, and your memberships in other teams. It cannot be undone, so export the information you need first.

An account with a subscription or trial that can still produce a charge, or with a checkout that is still open, cannot be deleted: cancel the subscription in Settings > Billing, or finish the checkout or let it expire, and delete the account once it has ended. Deleting a project is separate from closing an account or cancelling a subscription. You can also ask us to close your account through the contact page.

We keep limited billing and cost records, without your email address, for as long as accounting, tax and other legal obligations require. If the account used its free trial, we also keep a one-way fingerprint of the email address, only to prevent a second trial. Audit entries expire after 30 days. Protected backup copies are not removed at the same moment. The Privacy policy and any applicable data processing agreement explain how these records are handled.

Responsibility and disputes

Each party remains responsible for its obligations under applicable law and its customer agreement. The service cannot guarantee advertising outcomes, recovery of lost revenue, the discovery of every advertisement or the success of a legal claim.

Nothing in these terms excludes liability that cannot lawfully be excluded, restricts the rights of a data subject or limits the powers of a regulator. Any negotiated liability cap must be set out in the customer agreement. Contact us first with the facts of a dispute so we can investigate it.

These terms are governed by the laws of Spain. Unless mandatory law provides otherwise, the courts of Barcelona, Spain have jurisdiction over any dispute about them. A signed customer agreement can set a different governing law or forum.

Changes and contact

We publish the revision date with these terms. Material changes affecting an existing customer agreement must follow the notice and acceptance requirements of that agreement and applicable law; publication alone does not override a signed agreement.

Email [email protected] or use the contact page for questions about service terms, an order or account closure.

• Email Ads Lighthouse
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