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Manage the emails you receive

Choose the newsletter and product emails in Settings, Email preferences. Security, billing, service and alert emails are always sent.

Updated

All your email choices are on one page: open Settings and choose Email preferences. Each person sets their own choices; they do not change anything for your teammates.

The newsletter

  • The newsletter brings product updates and brand search guides. It is optional.
  • When you sign up with email and password, you can tick a box to skip it. Signing up with Google subscribes you, and the sign-up page says so.
  • To change your choice later, tick or clear the newsletter box in Email preferences and select Save preferences.
  • Every newsletter has an unsubscribe link. It works without signing in, and mail apps that offer a one-click unsubscribe button use the same link.

Product emails

  • Product emails are tips to get started, a notice when your first results are ready and a notice when usage reaches 80% of the monthly allowance.
  • Clear Send me product emails in Email preferences to stop them, or use the Stop product emails link at the bottom of any product email. The link works without signing in.
  • To turn them back on, sign in, tick the box again and save.

Emails you always receive

Some emails are needed to keep your account safe and your monitoring working, so they are sent whatever you choose: email confirmation, password resets and sign-in changes, account deletion, team invitations, billing notices such as the trial reminder before your first charge and failed payments, notices when scheduled checks pause, and the alerts you set up yourself.

To stop an alert email, edit or remove its rule in Alerts. See Set up alert rules.

Your privacy choices

We use storage needed for sign-in and your workspace. With your permission, optional analytics and marketing tags can help us understand visits and measure campaigns. Read our Cookies & browser storage notice.